F.A.Q.s

What Shipping Methods Are Available?

We ship to the UK [FREE], Europe and North America.

How Long Will It Take To Get My Package?

UK deliveries are predicted around 2-3 days, Europe around 7 days and North America up to 21 days. However we aim to beat those times with our delivery partners.

Do You Ship Internationally?

Oh yes we do! All over Europe and North America. Outside of those areas please message us and we’ll be more than happy to help you get some braveactive on.

What Shipping Methods Are Available?

We want to keep it very simple and realise we are not Amazon. So we have premium shipping across the board.

What Payment Methods Are Accepted?

Right now today we accept all major credit and debit cards and paypal via paypals merchant access.

Is Buying On-Line Safe?

We are using the power of Paypal and you know as well as us that Paypal is probably the greatest payment method on earth for safety to you the buyer,

How do I place an Order?

Simply go to the product page, just like Amazon and make an order.

Do I need an account to place an order?

Absolutely not. However when you order again it will make it quicker.

Who should I to contact if I have any queries?

Simple. Email me Sue at team@braveactive.com

How Can I Cancel Or Change My Order?

Please do this asap as once we have shipped we cannot refund any delivery charges. If you have made an error contact team@braveactive.com it will be faster than our social channels.

How Do I Track My Order?

Again once your order has been made, we will send tracking to your email once shipped.

How Can I Return a Product?

As long as the product is as new and unworn you can make a return. Just message team@braveactive.com and we will send you the relevant formsĀ